A Little Less Talk, A Little More Action Please

Marla Gottschalk Empowered Work Requires a Strong Foundation A little less talk, slightly more action please I am not totally sure of the supply of the quote,”Less speak. More do.” (I’ve asked Tom Peters on Twitter, however he says it is not his.) I do know that when it comes to customer support, you’d higher back up your declaration of being “customer-centric” with some pretty solid behaviors. As we all have learned, a single standout interaction with a customer can define a business â€" for higher â€" or for worse. In a current submit at LinkedIn, “It’s not likely about you: It’s about your prospects”,I discover the by no means ending search to turn into more effective as an organization. Interestingly, this quest is commonly rooted in how we view and respond to our prospects. Do the behaviors of your business match your expressed philosophy? There is not any time like the current to consider this carefully. Dr. Marla Gottschalk is a Workplace Psychologist. Connect together with her and continue the conversation on Twitter and Linkedin. Post navigation One thought on “A little much less discuss, slightly extra action please ” Interestingly I was having a dialog today in regards to the difference between saying you imagine in great customer service and truly giving it. Recently we went shopping together at Nordstrom where we had been ignored by associates throughout the shop. My point in bringing this up is that any service mannequin can fail if not utilized persistently. M Like Like Fill in your particulars beneath or click an icon to log in: You are commenting using your WordPress.com account. (Log Out/ Change) You are commenting using your Google account. (Log Out/ Change) You are commenting using your Twitter account. (Log Out/ Change) You are commenting using your Facebook account. (Log Out/ Change) Connecting to %s Notify me of new feedback through email. Notify me of latest posts by way of e mail. Subscribe through Email Enter your e mail tackle to receive notifications of new posts by e-mail. Subscribe Here Today’s Top Reads Instagram Blog Accolades